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Our website is under maintenance. We are back online at 9am EST,
prior to that, you can leave a message at 1 (877) 586-7723
LOCATOR TOOL
Enter your postal code to find out if your location is eligible for installation.
Installation:
Let Springfree Install Your Trampoline!
Leave the handy work to us and have your Springfree Trampoline professionally installed.
Please advise us if you would like installation included when you place your order by phone, or select the installation option when purchasing from our web shop. Any questions? Feel free to call our Customer Care Centre 1-877-586-7723
Frequently Asked Questions
Is my area eligible for installation?
Please use our Locator Tool to determine if your area is eligible for installation by entering in your postal code. We provide services in most urban areas across Canada but if your location is not covered, please call us at 1-877-586-7723 and a Customer Care team member will assist with other options and costs for outlying areas.
How much does your installation service cost?
We offer installation at a flat rate of $299.
What is your installation cancellation policy?
We ask that you provide a minimum of 48 hours notice from the time of your installation appointment to avoid possible service charges if you need to cancel or make any scheduling changes.
When will my trampoline be installed?
Springfree aims to have installation take place within 48 hours of the delivery of your trampoline. If you purchase from our web shop, once you have selected installation services during checkout a member of our Customer Care team will call you within 1 business day of your order to schedule a convenient time for installation.
I've just purchased a Springfree Trampoline from another retailer, can I take advantage of this service?
Yes! Please use the Locator Tool to determine if your area is eligible for installation or call us at 1-877-586-7723.
Do I need to be home for installation?
We prefer customers to be home during the installation to provide instruction on where the trampoline should be placed and to provide sign-offs after the installation is completed.
How long does the installation take place?
An installation takes approximately 2 hours. However, all installation appointments are booked with a 4 hour window to allow for flexibility with each customer’s installation needs.